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Director of Outlets (Ultra-Luxury Hospitality)

New York, NY

Job Type: Full-Time, In-Person
Compensation: $160,000 – $175,000 + competitive executive benefits (Medical, Dental, Vision, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts)
 

This is a premier leadership role for an operator who trades standard restaurant chaos for absolute precision, emotional intelligence, and quiet elegance. If you excel at mentoring high-performing management teams, managing complex luxury financials, and curating unforgettable guest and member experiences, you will thrive here.

What You’ll Do

  • Operational Excellence: Oversee daily operations across multiple high-end concepts, ensuring flawless steps of service, uncompromising presentation, and strict adherence to global luxury standards (LQA).

  • Financial Stewardship: Manage annual operating budgets, track P&L performance, drive strategic forecasting, and identify revenue-generating programming alongside Sales & Marketing.

  • Cultivate Culture: Lead, inspire, and develop a retained team of outlet managers and hourly colleagues, fostering an environment rooted in trust, respect, and humility.

  • Compliance & Audits: Maintain strict oversight of health, safety, and sanitation regulations (DOH), conducting regular audits to ensure pristine facility standards.

What We’re Looking For

  • 5+ years of F&B leadership experience within an ultra-luxury hotel environment, elite membership club, or world-class fine dining group.

  • Deep knowledge of premium food preparation, fine wine, spirits, and high-end guest trends.

  • A naturally composed, energetic personality capable of handling high-pressure situations with grace.

  • Highly organized with strong P&L literacy and experience with modern hospitality systems (e.g., MICROS, SevenRooms, Harri).

  • NYS Department of Health and Hygiene certification is required; TIPS/ServSafe certifications are highly preferred.

Apply now!

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